LEGAL

Privacy Policy

Last updated on 6th June 2026

Questions about the Privacy Policy should be sent to privacy@ubux.app.

1. What Personal Information About Customers Does UBUX Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect.

Information You Give Us: We receive and store any information you provide in relation to UBUX Services, refer to Examples of personal information in section 9 we collect. You can choose not to provide certain information, but then you might not be able to use many of our UBUX Services.

Automatic Information: We automatically collect and store certain types of information about your use of UBUX Services, including information about your interaction with content and services available through UBUX Services. We use unique identifiers from mobile device access to UBUX Services and other content served by or on behalf of UBUX. See examples section 9 of what we collect.

Information from Other Sources: We might receive information about you from other sources such as payment providers, purchases from merchants and UBUX affiliates (UBUX companies directly or indirectly controlled are referred to as "UBUX Affiliates"). See example section 9 of the information we receive.

2. For What Purposes Does UBUX Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase of products and services. We use your personal information to take and handle orders, and services, process payments, and communicate with you about orders, products and services, and promotional offers.

Provide, troubleshoot, and improve UBUX Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve usability and effectiveness of the UBUX Services.

Recommendations and personalisation. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalise your experience with UBUX Services.

Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from sellers' information regarding place of establishment and bank account information for identity verification and other purposes.

Communicate with you. We use your personal information to communicate with you in relation to UBUX Services via different channels (e.g., by phone, e-mail, chat).

Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.

Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, UBUX, and others. We may also use scoring methods to assess and manage credit risks.

3. Does UBUX Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customer's personal information to others. We share customer's personal information only as described below and with affiliates of UBUX that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. These UBUX entities may be located in other countries.

Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through UBUX Services. For example, you can order products from third parties stores listed on UBUX. When you place an order from a third-party seller, information related to the order will be provided to the seller, and such information will be subject to the seller's privacy policy.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, analysing data, providing marketing assistance, processing payments, transmitting content, scoring, assessing and managing credit risk and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. These service providers may be located in other countries.

Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that UBUX is acquired, customer information will of course be one of the transferred assets.

Protection of UBUX and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of UBUX, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

4. How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

We work to protect the security of your personal information during transmission by using encryption protocols and software.

We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling credit card data.

We maintain physical, electronic and procedural safeguards in connection with the collection, storage, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.

It is important for you to protect against unauthorized access to your password and to your mobile device, computer and applications. Be sure to sign off when finished using a shared device.

5. What Information Can I Access?

You can access your information, including your name, address, payment options, profile information, and purchase history in the "Your Account" section of the mobile app. Refer to section 9 for a list of examples that you can access.

6. What Choices Do I Have?

If you have any questions as to how we collect and use your personal information, please contact our Customer Service via the feedback option in your mobile app or email info@ubux.app.

As described above, you can choose not to provide certain information, but then you might not be able to use many of the UBUX Services.

You can add or update certain information on pages such as those referenced in your profile. When you update information, we usually keep a copy of the prior version for our records.

If you are a seller, you can add or update certain information in your mobile app, by accessing your seller information, and adjust your email or other communications you receive from customers and by UBUX.

In addition, to the extent required by applicable law, you may have the right to request access to or correction of your personal data. If you wish to do any of these things, please contact UBUX via the feedback to contact our customer service or email info@ubux.app. Depending on your data choices, certain services may be limited or unavailable.

7. Contacts, Notices, and Revisions

If you have any concern about privacy at UBUX, please contact us with the feedback option in the mobile app and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check your mobile app frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

8. Related Practices and Information

9. Examples of Information Collected

Information You Give Us When You Use UBUX Services

You provide information to us when you:

  1. search or shop for products or services in our stores;
  2. add or remove an item from your cart; place an order through or use UBUX Services;
  3. provide information in Your Account (and you might have more than one if you have used more than one e-mail address or mobile number when shopping with us) or Your Profile;
  4. talk to or otherwise interact with our customer service;
  5. upload your contacts; configure your settings on, provide data access permissions for, or interact with an UBUX device or service;
  6. provide information in your or any other account we make available that allows you to develop or offer software, goods, or services to UBUX customers;
  7. offer your products or services on or through UBUX Services;
  8. communicate with us by phone, e-mail, or otherwise;
  9. complete a questionnaire, a support ticket or a contest entry form;
  10. upload or stream images, videos or other files to UBUX or other UBUX Services and Affiliates;
  11. participate in Discussion Boards or other community features;
  12. provide and rate Reviews;
  13. employ Product Availability Alerts, such as Available to Order Notifications.

As a result of those actions, you might supply us with such information as:

  1. identifying information such as your name, address, and phone numbers;
  2. payment information;
  3. your location information;
  4. your IP address;
  5. e-mail addresses;
  6. content of reviews and e-mails to us;
  7. personal description and photograph in Your Profile;
  8. images and videos collected or stored in connection with UBUX Services;
  9. Information and documents regarding identity, including Social Security, company details, banking details and driver's license numbers;
  10. corporate and financial information;
  11. credit history information; and
  12. device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other UBUX devices.

Automatic Information

Examples of the information we collect and analyse include:

  1. the Internet protocol (IP) address used to connect your mobile device to the Internet;
  2. login, e-mail address and password;
  3. the location of your device or computer;
  4. device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
  5. UBUX Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
  6. version, and time zone settings;
  7. purchase and content use history, which we sometimes aggregate with similar information from other customers to create features like Best Sellers;
  8. the full Uniform Resource Locator (URL) clickstream to, through, and from our mobile app, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages and page interaction information (such as scrolling, clicks, and mouse-overs);
  9. phone numbers used to call our customer service number; and
  10. images or videos when you shop in our stores or stores using UBUX Services.

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

10. Information from Other Sources

Examples of information we receive from other sources include:

  1. account information, purchase or redemption information, from merchants with which we operate or for which we provide technical, fulfilment, advertising, or other services;
  2. Information about your interactions with products and services offered by our affiliates;
  3. information about internet connected devices;
  4. credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

11. Information You Can Access

Examples of information you can access through UBUX Services include:

  1. status of recent orders (including subscriptions);
  2. your complete order history;
  3. UBUX rewards balance;
  4. personally identifiable information (including name, e-mail, password);
  5. payment settings (including payment card information, promotional certificate and gift card balances and 1-Click settings);
  6. recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
  7. Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);
  8. If you are a seller, you can access your account and other information, and adjust your communications preferences by updating your seller account in your mobile app.