SUPPORT

We're here to help.

If you need assistance with your account, rewards, or technical issues, please contact our support team. We aim to respond to enquiries within two business days.

Frequently asked questions

How do I create an account?

Download the UBUX app from the App Store or Google Play, tap Sign Up, and follow the prompts to register with your email address. You'll receive a verification code to complete setup.

I am a business and want to register with UBUX?

Visit our For Business page to learn how UBUX works for merchants, then contact us at info@ubux.app to get started. Our team will guide you through onboarding at no cost.

As a seller, do I need any other system?

No additional loyalty system is required. Simply download the UBUX app and register your business. Once approved, you can immediately start offering rewards, promotions, and products to customers within the growing UBUX community. Increase your visibility, attract new customers, and encourage repeat business—all from a single platform.

How do I earn rewards?

Rewards are earned through purchases with participating businesses using the UBUX app.

How do I redeem rewards?

Available rewards can be redeemed through the UBUX app with participating businesses.

I forgot my password.

On the login screen, tap Forgot Password and enter the email address linked to your account. We'll send you a secure link to reset your password. If you need further help, email support@ubux.app.

How do I update my account details?

Please contact our support team at support@ubux.app for any assistance regarding your account. Our support team would be happy to help.

I need additional help.

Contact our support team and we'll be happy to assist.